SUPPORT

Sometimes even the best one needs some help

OVERVIEW

SATE has created a solid, competent and responsive service to help customers.

Our clients are always satisfied because they can rely on a full range of assistance, from telephone contacts, to sending staff on site to a precise, accurate remote diagnosis service to minimize any machine downtime.
Our experience

at your service

Each time you have a dubt, a particular job or even if you forgot tu plug in the plug, our specialized team can run in your aid.

With our remote assistance service you reduce machine downtime and save on repair costs.

Our technicians can resolve the majority of your problems online!

New business ways

SATE is proud of the high assistance level and the feedback received from its customers over time.
The simplicity of use helps the machinists to work at their best, the execution speed of the production process and the unique auto-adjust feature help to raise the production numbers and, finally, report generator, high reliability and SATE professionalism ensure your company can recover your investment in a shorter time, helping to reach a more durable placement on competitor.
SATE machines are state of the art and will remain in time.
The first aid

that you need

No matter what problem you are facing, we are here to help you to come out of that.

Give to us all the informations that you can, the materials that you are using, the consumables involved, the type of your box.

Explain what problem you are having, we can make a video call, connect to the machine and figure out together!

Get Supported